Project Management and Issue Tracking (Redmine)

 Autumn Leaf provides a powerful and flexible, but simple to use solution for secure online  issue tracking and support, project management, customer support, timesheet recording and reporting. Our system is built on redmine. Autumn Leaf offers a personalised service with access to on-site and classroom training. Autumn Leaf also offers consulting services for the customisation of Redmine to fit the specific needs of every business, its users and projects. The offering is available either as a dedicated hosted solution, as a shared hosted solution, or as on-site solution. 

 

Enterprise Document Versioning and Sychronization (ownCloud)

Are you worried about the lack of control of documents in your work environment? Tired of people around you using their own personal DropBox accounts? Would you like to centrally manage document access and distribution but with all the ease of cloud based services? Autumn Leaf provides a solution geared for business called OwnCloud.

OwnCloud features and benefits:

  • - File synchronization
  • - Versioning control
  • - Central administration and management of users, folders and sharing
  • - Granular security and the potential to integrate into your existing directories
  • - Ability to customize and personalize the environment
  • - Full backups
  • - Support and training

The offering is available either as a dedicated hosted solution, as a shared hosted solution, or as on-site solution.

 

Enterprise Monitoring And Support 

Need a system to be supported and monitored? Hate finding out from users of a system that there is a problem?
Autumn Leaf monitoring solutions enable businesses to run operations with service level agreements, and proactive monitoring and support.
We offer monitoring against on-premise and hosted solutions and against most platforms.
We monitor and track hardware, network, operating system, service and application issues.
Issues are logged, trends are tracked, thresholds are set, and notifications and alerts are kept relevant and targeted.
Graphs, reports and charts are available real-time to see the status of systems.
Autumn Leaf use Nagios for monitoring.

Contact us to learn about how we can help you cost-effectively and professionally manage your systems.

 

Shared Drive Solution

Do you need central storage for your files? Do you want the ability to share you file with colleagues over your network? Autumn Leaf’s Shared Drive Solution can be accessed through WIndows File Explorer, Apple Finder or your favourite browser.

With daily and weekly backups and the ability to roll back to a previous version, your files never get lost.

Key features for Shared Drive are:

  • - File sharing with your colleagues
  • - Multiple users
  • - Access to files either through WIndows File Explorer, Apple Finder or your favourite browser
  • - Option to map a shared drive to a local disk
  • - Daily and weekly backups of data
  • - Roll-back (restore) of data if needed
  • - SSL (secure) access
  • - Online support via Autumn Leaf Helpdesk
  • Autumn Leaf will also provide online support if users need any assistance.
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IBM product family

Autumn Leaf provides development, implementation, customisation and services on the following range of products from IBM:

Open Source

Our open source product support includes (but is not limited to): 

  • Java
  • Joomla (an open source content management system)
  • PHP 

    solutions

Communication And Collaboration

Autumn Leaf is providing a service to help businesses integrate real-time services for voice, data and video. With IBM Lotus Unified Communication and Collaboration products we ensure communication across boundaries.

 

  • Other Vendors

    We also provide products from other vendors:

    • MimeCast (email branding / stationery, security, archiving and continuity)
    • Velocity Integrations (Helpdesk / Service Desk running on IBM Lotus Notes Domino)
    • Crossware (mail signature for IBM Lotus Domino)
    • Shireburn (Integra 4 Notes, integrate Microsoft Excel and Word with IBM Lotus Notes Domino data)
    • VMWare (complete virtualisation solutions)
    • VEEAM (virtualisation management)
    • Sherlock (Quality, Enironmental, Occupationsal Health and Safety Management Systems).  
    • Solution description: Benefit more from your Quality, Environmental, Occupational Health & Safety Management System (QHSE). Establish your SOP's here and Sherlock already knows which records are required by which standard, where you will find pre-printed forms. You may switch between 5 languages in the Sherlock modules. Configurable system.